EEI Asks for TCPA Exemption for Demand Response Calls and Texts
The Edison Electric Institute, which represents electric utilities, asked the FCC to clarify that utilities have “prior express consent” under the Telephone Consumer Protection Act to send “demand response calls and texts” to their customers. EEI asked the commission to…
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confirm “that such communications are ‘closely related’ to a customer’s utility service, as they are essential for effective grid management and for Americans to have the information they need to manage their cost of living, particularly considering rising energy demands and costs.” The group stressed the importance of these calls and texts to the electric industry. “Demand response programs target short-term, intentional modification of electricity usage by end-user customers during peak times or in response to market prices,” it said. “They help keep the electricity grid stable and efficient and can save customers money.” The petition was filed Monday in docket 02-278.