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Consumer and Public Interest Groups Back Handset Unlocking Mandate

Consumer and public interest groups on Friday asked the FCC to act on a handset unlocking mandate, proposed in a July NPRM (see 2407180037). “Wireless users are subject to unnecessary restrictions in the form of locked devices, which tie them…

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to their service providers even when better options may be available,” the letter said: “Handset locking practices limit consumer freedom and lessen competition by creating an artificial technological barrier to switching providers.” Among the 15 groups signing on were Public Knowledge, New America’s Open Technology Institute, Consumer Reports, the National Consumers League, the National Consumer Law Center and the Benton Institute for Broadband & Society. T-Mobile, meanwhile, warned that the mandate would harm consumers. It estimates prepaid customers “would see subsidies reduced by 40% to 70% for both its lower and higher-end devices, such as the Moto G, Samsung A15, and iPhone 12,” said a filing made Thursday in docket 24-186: “A handset unlocking mandate would also leave providers little choice but to limit their handset offers to lower cost and often lesser performing handsets.” T-Mobile also questioned whether the FCC has the legal authority to impose the rules. Company representatives spoke with staff from the FCC Wireless Bureau and Office of Economics and Analytics.