FCC Unveils Consumer Digital Discrimination Online Complaint Form
The FCC task force to prevent digital discrimination unveiled a form for consumers to share their broadband experiences online, said a news release Wednesday. Commissioners adopted an NPRM in December seeking comment on rules to facilitate equal access (see 2301190049).…
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“We want to give consumers the opportunity to share their first-hand experiences and challenges getting and staying online," said Chairwoman Jessica Rosenworcel. The form asks consumers to includes information that "describes the challenges that you have experienced, including those due to a provider’s practices and polices related to certain terms and conditions of service."