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Fla. PSC: Landline Decline Continues

Florida’s landline count dropped to 1.2 million in 2021, a nearly 17% decline from 2020, the Florida Public Service Commission said Tuesday. Residential landlines dropped 19.1%, while business landlines decreased 15.4%, said the PSC’s report. Frontier Communications residential lines declined…

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22.9% from 2020 to 2021, and AT&T lines fell by 19.2% and Lumen lines declined 19%. The continuing trend of customers migrating to VoIP and wireless services isn’t surprising, said Florida PSC Chairman Andrew Fay: “The telecommunications industry offers consumers ‘new and improved’ technology options on a regular basis.”