Minnesota Seeks Frontier 'Preventative Maintenance Plan'
Frontier Communications still hasn’t filed “an adequate preventative maintenance plan” for its Minnesota network, the state Commerce Department said in a Tuesday letter to the Minnesota Public Utilities Commission in docket 18-122. Frontier no longer must report service outage restoration…
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times because it met the state metric for the first two quarters of this year, Commerce said. But it must continue reporting on the number of customer trouble reports until it satisfies that metric for two consecutive quarters, it said. Minnesota requires service to be restored within 24 hours in at least 95% of outages; customer trouble reports must not exceed 6.5% of telephone lines in any single exchange in two consecutive months. Frontier didn’t comment.