County Asks W.Va. PSC to Probe Frontier Outage
The West Virginia Public Service Commission should investigate a nearly 30-day Frontier Communications outage experienced by some customers in the state’s Kanawha County, the local government said in a letter posted Tuesday (docket 22-0628-T-P). The PSC should audit Frontier and…
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require the company to complete repairs and credit customers, it said. “This is a complete failure on behalf of Frontier to provide service to these residents,” said the county. “Frontier’s delays in making the necessary repairs have created a serious public health and public safety situation.” Frontier last month agreed to a settlement with West Virginia 911 officials over outages (see 2206290010).