Providers Seek to Resolve Minn. NG-911 Complaint
Telcos facing state scrutiny for allegedly impeding Minnesota's transition to next-generation 911 said they will propose a possible resolution. Christensen Communications and nine others named in a Minnesota Department of Public Safety (DPS) complaint would “provide all requested services and…
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interconnections” if DPS agrees to compensate the providers from the date the services are provided, they said in Friday comments at the Minnesota Public Utilities Commission (docket C-22-245). The providers said the rates they had proposed, which led to the DPS complaint, “accurately reflect” the services to be provided and were “based on a National Exchange Carrier Association tariff, with prices updated as of 2021, approved by the" FCC. The companies "are neither refusing to interconnect nor attempting to leverage or delay the transition to the NG 911 system,” they said. DPS urged the PUC to act fast. The providers “placed unreasonable conditions on their willingness to interconnect,” are “impeding the full adoption of necessary improvements, thus jeopardizing their customers’ 911 access, and are seeking to impose unreasonable and unnecessary costs on the 911 fund,” it said. Minnesota's Commerce Department said the “allegations warrant investigation" and the PUC has authority. DPS also received support for its complaint from the Minnesota Sheriffs’ Association, Statewide Emergency Communications Board and the Metropolitan Emergency Services Board for the Minneapolis/St. Paul region.