W.Va. PSC Keeps $2.2 Million Penalty for Altice
The West Virginia Public Service Commission won’t reduce a $2.2 million penalty for service quality failures by Altice’s Suddenlink Communications (see 2202090063). Altice argued the PSC’s penalty calculation should start from the date when escalated complaints increased in 2019 rather…
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than Dec. 21, 2015, when Altice acquired Suddenlink. “There is sufficient evidence to hold that since the take-over, Suddenlink” has failed to provide safe, adequate and reliable service, the PSC said in an order Wednesday in docket 21-0515-CTV-SC-GI. “Suddenlink should be penalized for its actions from the day Altice acquired it.” The PSC agreed to modify the order to allow the company to make payments to customers on a rolling basis. Altice didn't comment Thursday.