CGB Denies NorthStar, Yodel Petition on TCPA Rules
Prohibitions on the use of artificial or prerecorded voice calling without third-party consent under the Telephone Consumer Protection Act applies to calls made by live agents using soundboard technology, the FCC Consumer and Governmental Affairs Bureau ordered Friday. CGB denied…
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a petition by NorthStar Alarm Services to exclude prerecorded messages played by a live agent and a retroactive waiver from Yodel Technologies for calls made using soundboard technology.