Accessibility Gaps Persist, Says FCC CVAA Report
"Significant improvements" in telecom accessibility are being made, but gaps remain, said the FCC Consumer and Governmental Affairs Bureau in the biennial 21st Century Communications and Video Accessibility Act report to Congress, posted Wednesday in docket 10-213. It echoed the…
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conclusions of 2018's report (see 1810100061). It said the past two years have seen notable advances in smartphones with improved access to telecommunications and advanced communications services, plus advances in speech-to-text and text-to-speech technology, voice assistants and screen readers. But there appear to be accessibility issues for the deaf and hard of hearing for video calling and conferencing, video games and virtual and augmented reality services, it said.