Michigan PSC Confirms Customers Have Alternatives to Exiting Talk America
Michigan Public Service Commissioners unanimously agreed to close an investigation on whether customers could find alternatives to Talk America Services after the telco discontinued serving the state. The PSC opened the probe in December after some customers complained. All complaints…
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are resolved and all customers moved to alternative providers, said Wednesday's order in docket U-20623. It’s the first time the commission tapped authority under the Michigan Telecommunications Act as updated in 2014, the PSC said. The agency on Tuesday unveiled a map of free Wi-Fi hot spots to help residents without internet during the COVID-19 pandemic.