CenturyLink Wants No Litigation in Arizona 911 Probe
CenturyLink pledged to work with the Arizona Corporation Commission after commissioners directed staff to prepare an order to show cause in the agency’s probe of the telco’s 911 outages (see 1901030011). “We believe litigation is counterproductive and hope the Commission…
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agrees,” a company spokesperson emailed Thursday. Commissioners discussed the probe in docket T-00000A-19-0179 this week at their February meeting. “Evidence shows that lines belonging to [CenturyLink] have experienced service interruptions in Pima County on several occasions and most recently in Page, Arizona,” ACC said. On Jan. 3, Page’s 911 switchboard failed to process toll or 911 calls for 18 hours due to a radio issue on a local provider network, it said.