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FCC Urged to Give Additional Review to ASR for IP CTS

Groups asked the FCC to seek additional information before accepting applications on automatic speech recognition for IP captioned telephone service (IP CTS), in meetings Friday and posted Tuesday to docket 13-24. Representatives from the Hearing Loss Association of America, Telecommunications…

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for the Deaf and Hard of Hearing, National Association of the Deaf and Technology Access Program met with staff from the Consumer and Governmental Affairs Bureau and the Office of Economics and Analytics. They said pending applications from Clarity, MachineGenius and VTCSecure for ASR-based IP CTS services "lack sufficient information about the applicants proposed services on dimensions of quality, privacy and 911 connectivity."