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Pivotal Defends Booster Waiver; Surecall Objects

Pivotal Commware responded to questions by FCC Wireless Bureau staff on its request for a waiver of Section 20.21(f) of rules on industrial signal booster labeling disclosure requirements (see 1909190012). Initial comments were due Monday in docket 19-272. “Pivotal will…

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sell the Device only to wireless service providers, who will, in turn, provide the Device to their 5G broadband customers as an integral part of the service provider’s broadband service offering,” the company said: “The Device will not be available at retail. Instead, wireless service providers will deliver the Device to their customers, with instructions on how to self-install the Device on a window.” It poses no interference risk “because the Device cannot operate without authentication from the service provider. In the event the customer terminates service, the service provider will be able to shut down and lock the Device remotely,” Pivotal said. Booster company SureCall said the FCC should deny the waiver. “The labeling requirement for Industrial Signal Boosters serves a critically important purpose in protecting the integrity of wireless networks and it should not be waived for any party,“ said SureCall in comments not yet posted: “Waiver in this case would significantly harm consumers by giving a single manufacturer an unfair advantage in the sale of its non-conforming products.”