TracFone Urges Action on Lifeline Verifier
TracFone told the FCC it's time to address problems with the Lifeline national verifier, in reply comments posted Thursday in docket 17-287 (see 1812200018). “Despite numerous efforts by TracFone and other Lifeline carriers to engage” with the Universal Service Administrative…
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Co. “the rollout of the National Verifier remains haphazard and mired in confusion,” TracFone said. “Its decision-making process is opaque, with ensuing outcomes that reflect little, if any, input from the Lifeline community who are on the frontline serving millions of eligible customers each day.” The Oceti Sakowin Tribal Utility Authority, in its reply, said the FCC should pause use of the verifier until changes are made. “Lifeline service for residents of Tribal lands is critically important for their health, safety, and welfare,” it said.