GAO: OEC Should Assess Communications; Agencies Should Implement IT Recommendations
External communications by the Office of Emergency Communications needs work, GAO reported. The Department of Homeland Security should assess methods for communicating with external stakeholders, GAO said. DHS concurred. Some FirstNet statewide interoperability coordinators (SWICs) and public safety officials said…
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OEC could improve communications, GAO said, as “26 of the 54 SWICs responded that OEC could use additional tools or approaches, such as social media" and public safety officials "missed training because they were unaware of opportunities.” Also Wednesday, GAO reported it continues to monitor federal agencies’ implementation of its recommendations to strengthen cybersecurity. Agencies haven’t implemented 41 percent of more than 1,200 recommendations about IT management and operations, and 23 percent of about 3,000 cybersecurity recommendations since 2010, GAO said. “These recommendations include those to improve the implementation of CIO responsibilities, the oversight of the data center consolidation initiative, software license management efforts, and the strength of security programs and technical controls.”