FCC Gives ZVRS Affiliates 6-Month Extension on VRS At-Home Interpreting Pilot
The FCC gave CSDVRS and Purple Communications an extension to April 30 of an at-home video relay service call-handling pilot program previously set to expire Wednesday. The Consumer and Governmental Affairs Bureau noted the FCC is considering whether to authorize…
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the program permanently. The voluntary program allows compensation payments "to authorized VRS providers, subject to specified safeguards, for VRS minutes served by at-home communications assistants," said an order in docket 10-51 and Thursday's Daily Digest. It cited ZVRS evidence that "at-home interpreting has improved the reliability, redundancy, effectiveness, and efficiency" of service but had startup and other costs as the program's scale increased. "These efforts will be largely wasted if there is a significant lapse in the program," it said. Sorenson Communications opposed ZVRS's request for a two-year extension (see 1810220028).