FCC Should Recognize Data Costs for Hearing Impaired, Groups Say
The FCC should modify its biennial report on the 21st Century Communication and Accessibility Act to recognize that more progress is needed on the costs of unlimited data smartphone plans for the hearing impaired and to acknowledge that text-to-911 is…
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critical to allow accessibility in emergencies, said a joint filing in docket 10-213 by a host of consumer groups for the hearing impaired, including Telecommunications for the Deaf and Hard of Hearing, the National Association of the Deaf, and the Cerebral Palsy and Deaf Organization. “Deaf and hard of hearing users disproportionately use data for daily and routine communications out of necessity,” the filing said. The FCC report should also note the progress made on real-time-text technology, the filing said. “We emphasize the importance of incorporating RTT into the native phone capabilities of smartphones as Apple has done, rather than prolonged use of separate apps,” the filing said. The National Federation of the Blind in separate comments said few blind Americans can afford smartphone and data plan costs, and the report should put more emphasis on those cost prohibitions rather than chalking it up to being personal preference. It also said the FCC should create at least one additional secondary audio programming channel for simultaneous broadcast of foreign language and descriptive services and that the agency should institute rules requiring the audio description of live programming.