ZVRS, Purple Ask FCC to Clarify or Waive Notice Requirement for at-Home VRS Interpreters
ZVRS and Purple Communications asked the FCC to clarify that video relay service providers participating voluntarily in a call-handling pilot program using at-home sign-language interpreters don't have to provide 30-day notice of changes in call-center location. Alternatively, they asked to…
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waive the rule and require three days' notice. "Nimbleness is needed in deployment of qualified at-home interpreters in order to quickly ramp up the availability of Communications Assistants ('CAs') in response to user demand," said their request posted Tuesday in docket 10-51. "There is no good policy justification for strict application."