Health Insurers Answer FCC Questions on TCPA Petition
The Blue Cross Blue Shield Association said representatives met with FCC staff to answer questions on last summer's petition for more clarity on agency implementation of the Telephone Consumer Protection Act (see 1608220016). “The Association appreciates the careful balance to…
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be achieved between protecting consumers from unwanted and harassing phone calls and enabling the use of modern telecommunications equipment to communicate with consumers and provide desired information,” said a filing in docket 02-278. “Congress has achieved just such a balance through adoption of the Health Insurance Portability and Accountability Act and constructive collaboration between the health care industry and its regulators on implementation.” Blue Cross, Anthem, WellCare Health Plans and the American Association of Healthcare Administrative Management signed the petition filed a year ago.