ZVRS Urges Pai, O'Rielly to Adopt VRS Rate Proposal of 'Nondominant' Providers
ZVRS lobbied FCC Republican commissioners on the video relay service rate plan of "nondominant" providers, which it called "the most viable proposal to advance" agency goals for VRS and the Telecom Relay Service Fund. "It is also the only proposal…
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that brings rates closer to costs for small, medium and large size providers," said a filing posted Tuesday in docket 10-51 on a meeting CEO Sherri Turpin and others had with Chairman Ajit Pai and an aide. "It is critical for the Commission to maintain the proposed rates for four years and apply them retroactive to January 1, 2017 in order to stabilize the non-dominant VRS providers who have been devastated by declining rates under the glide path." Former Commissioner Harold Furchtgott-Roth agreed "the joint rate proposal is the most sensible option at this juncture and explained why maintaining a tiered rate structure for VRS makes sense given the current state of the market," said the filing. ZVRS, the parent of CSDVRS and Purple Communications, made a similar filing on a meeting with Commissioner Mike O'Rielly. Asked by O’Rielly about "skills-based routing," Turpin said "skills-based routing should not increase costs to the Fund because it will provide for faster, more efficient, and better quality conversations," it said.