USAC Issues 2016 Report; Focus Was on Protecting USF Integrity, Improving Operations
Universal Service Administrative Co. in 2016 focused on protecting USF integrity, streamlining and optimizing program operations, supporting stakeholders "through better online tools," and employing data "to improve operational effectiveness," said CEO Chris Henderson in USAC's annual report posted Thursday in…
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FCC docket 96-45. "These initiatives became all the more important with the FCC’s new and ongoing modernization orders for Lifeline, High Cost, and Schools and Libraries. While Rural Health Care didn’t have a formal modernization order from the FCC, 2016 was a transformative year as we implemented changes to accommodate a growth in demand for funds. The ground work we laid to prepare for these program shifts was a stabilizing force in a year of enormous change, and has helped us execute a volume of work unparalleled at USAC."