Cincinnati Bell Adding More Than 300 Call Center Agents Locally
Cincinnati Bell said it's adding more than 300 call center agents in the Cincinnati area who are trained to handle both technical and billing questions. "There are currently more than 100 locally-based universal call center agents assisting Cincinnati Bell customers…
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-- up from 20 at the start of 2016," said a company release Thursday. "The number of universal call center agents is growing every month and complements Cincinnati Bell’s team of call center agents who are based overseas."