VPDs Should Remain Engaged on Captions, TDI Says
Shifting the responsibility for caption quality from video programming distributors to a combination of VPDs and programmers will be more effective if VPDs' pass-through of captions and customer service are held to high standards, said Telecommunications for the Deaf and…
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Hard of Hearing in an ex parte filing posted online in FCC docket 05-231 Thursday. Programmers should be required to certify they're complying with caption rules, and VPDs should be required to verify that programmers are certified, TDI said. “Because consumers have a direct relationship with VPDs and will continue to rely on them to solve many captioning problems regardless of where the ultimate responsibility falls, the Commission should ensure that VPDs remain fully engaged with the provision and quality of the captions they deliver.”