Clyburn: E-rate Reforms Working; FCC Should Next Focus on Lifeline Program

far more than just adopting speed targets and revamping a budget,” Clyburn said in written remarks. “I am optimistic, because the FCC remains focused on its objective of ensuring access to world-class digital learning tools -- an objective shared by SHLB and the education community.” Clyburn asked attendees to provide plenty of feedback about how the revisions are working in practice. Also “tell us what we are doing right, because positive feedback is welcome as well,” she said. Clyburn also repeated calls for similar overhaul of the USF Lifeline program. The FCC isn't meeting a congressional mandate to ensure that all Americans, including those with low incomes and in rural and high-cost areas, have access to advanced telecom and information services at affordable prices, Clyburn said. “Lifeline, the only universal service program focused on bridging the affordability gap, remains stuck in an era where leg warmers, stretch stirrup pants, and scrunchies were the fashion craze, and talking on our home telephone or sending a letter through the mail were the main means of communicating.” Lifeline should help people build a better life, she said. The program's goal should be “for it to work so effectively that current subscribers will no longer need Lifeline, or any other federal benefits program,” she said. Industry and FCC officials have predicted Lifeline changes could headline the agency’s June 18 open meeting (see 1505010051). Chairman Tom Wheeler is to circulate draft orders for that meeting Thursday. Wireline Bureau Chief Julie Veach said in a blog post Friday that the FCC has drawn some important lessons from its Low Income Broadband Pilot Program, including lessons for possible Lifeline changes. Among the lessons is that consumers “respond well to having a choice of plans” and all households don’t have the same needs for “data speeds, usage amounts, service type and devices,” Veach wrote. Price matters, even if it is not the only barrier to adoption, and carriers “aren’t necessarily the best” at addressing these barriers, especially “lack of digital literacy and relevance to one's life,” Veach said. There is no “silver bullet,” she said. “While the pilots were focused on different approaches for adoption, let's be clear that Lifeline is focused on ensuring services are affordable, not to solve the broadband adoption challenge,” she said. “As the Commission moves forward to consider how to restructure the Lifeline program for the digital age, the pilot report will help provide useful data for the Commission and public to consider.” The FCC also released the report on the pilot program Friday.