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Sorenson began rolling out a change in its...

Sorenson began rolling out a change in its Telecommunications Relay Services that it says will prevent unregistered softphones from dialing 911, the company told the FCC Monday (http://bit.ly/1jJ2g8C). A softphone is computer software that allows VoIP calls. The ability to…

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dial 911 will be activated as soon as the user registers the softphone, Sorenson said.